Boil water order announced for parts of Carterville following water main valve failure

FOX23 News at 9 p.m.

CARTERVILLE, Ill. (KBSI) – A boil water order will be issued for Carterville residents who experienced a loss of water pressure or service following a valve failure Tuesday, Nov. 10.

According to the city of Carterville, the water department was replacing aging water mains in the Ridge Street area when a valve failure caused low water pressure.

In an update issued at 1:50 p.m., city officials said crews were working to replace the failed valve and expected water pressure to be restored later Tuesday.

Residents who experienced a loss of water pressure or service will be placed under a boil water order once service is restored.

The city has not announced when the boil water order will be lifted.