Scammers posing as Mercy representatives target patients

CAPE GIRARDEAU, Mo., (KBSI) – Mercy health system has been made aware of scammers impersonating Mercy representatives in an attempt to trick patients into sharing personal or financial information over the phone.

Patients are warned not to share sensitive details if they receive a suspicious call. Key points to remember:

Mercy will never request bank information over the phone.
If unsure about a call, hang up and contact your provider directly.
Manage healthcare information securely through MyMercy, Mercy’s online portal.
Verification is crucial: Log into MyMercy or call your clinic if in doubt.

Patients are urged to remain vigilant and report any suspicious activity.